What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Hard Rock Hotel Cancun, All-Inclusive in Cancun
566US$
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Key details
About This Resort
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.1
7.5
4.4
4.6
Loved by guests
"We had an amazing lagoon view room that captured the Cancun sunset amazingly, we had an amazing bubble bath and great room service and spectacular attention."
"The beach was located in a perfect spot, and there was no "sargasso" (they cleaned it every morning)."
"The best parts about Hard Rock Cancun are the beach, sugar sand, no seaweed and most gorgeous turquoise blue water you will ever see."
Amenities
Hard Rock Hotel Cancun provides an extensive selection of amenities designed for comfort and entertainment. Guests can enjoy an infinity pool, outdoor pool, and a private beach, ensuring ample opportunities for relaxation. A
Rooms
Accommodations at Hard Rock Hotel Cancun include
Location
Located at Blvd Kukulcan KM 14.5 in the Hotel Zone of Cancun, the hotel offers direct access to local attractions and stunning beaches.
Dining
Dining options at Hard Rock Hotel Cancun include a variety of on-site restaurants and bars. Guests have access to diverse cuisine, including
Entertainment and Activities
Guests can engage in numerous activities, including golf, tennis, and evening entertainment at the hotel. A
Highlights
Location: Direct access to Playa Marlin and Kukulcan Plaza
Rooms: Family suites with private bathrooms and sea views
Dining: 24-hour room service and on-site restaurants
Wellness: Full-service spa with massages and beauty treatments
Activities: Golf, tennis, and evening entertainment
“From my perspective, this hotel distinguishes itself with exceptional service and premium amenities. The all-inclusive experience extends to top-shelf alcohol and diverse dining, while music-themed activities cater to both couples and families. Though some areas show their age, attentive staff and unique entertainment create a memorable stay.”
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Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
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Rates and Room Availability by Date
Find available dates and compare today’s prices
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun presents an enticing array of dining experiences showcasing authentic cuisines and welcoming atmospheres. Each restaurant offers a unique culinary adventure, perfect for families and those looking to indulge in local and international flavors alike.
Zen
Asian fine dining
Ambiance
Warm and inviting with a family-friendly atmosphere
Key Offerings
Exquisite Asian dishes prepared with care, providing a harmonious blend of flavors. Enjoy tranquil, elegant decor that enhances the dining experience.
Reservation
Recommended
Breakfast and Dinner
Ciao
Italian
Ambiance
Charming and cozy, perfect for families
Key Offerings
Savor authentic Italian specialties including handmade pasta and classic sauces. The inviting setting fosters a warm atmosphere for family meals and gatherings.
Reservation
Not needed
Breakfast, Lunch, and Dinner
Frida
Mexican
Ambiance
Traditional and family-friendly with vibrant colors and decor
Key Offerings
Delve into robust Mexican flavors featuring delectable tacos and enchiladas. The inviting environment is perfect for family dining and cultural immersion.
Reservation
Recommended
Breakfast, Lunch, and Dinner
Pizzeto
Pizza
Ambiance
Casual and family-friendly with a relaxed vibe
Key Offerings
Slice into a variety of handcrafted pizzas featuring fresh toppings. This casual spot creates a fun atmosphere, ideal for family lunches and evenings filled with laughter.
Reservation
Not needed
Lunch and Dinner
Toro
Steakhouse
Ambiance
Sophisticated yet family-friendly, perfect for special occasions
Key Offerings
Enjoy expertly prepared steaks in a refined setting, complemented by a selection of savory sides and sauces. The atmosphere is inviting for both intimate dinners and family celebrations.
Reservation
Recommended
Dinner
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes walking
Showcasing Mayan history with artifacts and exhibits. Offers guided tours to enhance understanding.
Interactive Aquarium
25 minutes walking
An engaging aquarium featuring interactive exhibits, ideal for families wanting an educational experience.
Gustino Italian Grill
5 minutes walking
Elegantly styled Italian restaurant known for its homemade pasta and seafood dishes. Reservations recommended.
Nebbiolo Ristorante
5 minutes walking
Offers fine dining with a mix of local ingredients and Italian specialties. Vegetarian options available.
The Blue Water Grill
5 minutes walking
Casual dining with ocean views specializing in fresh seafood and grilled dishes. Family-friendly atmosphere.
Vicente Asador De Brasa
10 minutes walking
Authentic Mexican grill focusing on traditional flavors with an inviting ambiance. Known for its meat dishes.
H Roof
11 minutes walking
Trendy rooftop bar with stunning views and vibrant nightlife. Expect weekly events and a lively atmosphere.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is located 16 km from Cancún International Airport, approximately a 21-minute drive.
Is parking available at Hard Rock Hotel Cancun?
Free private parking is available on-site without the need for reservations.
What dining options are offered at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants including Frida and Pizzeto, offering a variety of international cuisines.
What recreational facilities are available at Hard Rock Hotel Cancun?
Guests can enjoy an infinity pool, a fitness centre, table tennis, billiards, and a children's club.
What types of accommodations does Hard Rock Hotel Cancun provide?
The hotel offers luxurious suites featuring air conditioning, a flat-screen TV, a minibar, and a private balcony.
What nearby attractions can be found close to Hard Rock Hotel Cancun?
Nearby attractions include Kukulcan Plaza (2 km), Playa Delfines (2 km), and La Isla Shopping Mall (4 km).
Does Hard Rock Hotel Cancun provide airport shuttle services?
Paid airport shuttle services are available for guests.
What unique experiences does Hard Rock Hotel Cancun offer?
The hotel features The Sound of Your Stay(R) program, offering guests an exclusive music experience.
Is there access to a private beach at Hard Rock Hotel Cancun?
Yes, the hotel provides direct access to a private beach area.
What languages are spoken by the staff at Hard Rock Hotel Cancun?
The staff speaks English and Spanish.
Does Hard Rock Hotel Cancun offer any childcare services?
Babysitting and child services are available for families.
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